Frequently Asked Questions

Can I Claim Compensation?

To find out, fill out our simple on-line enquiry form or call us on 0845 807 7788.

How do I start my claim?

Call us now and we'll get your claim underway. We will collect all the necessary documents and negotiate a speedy settlement.

How much does it cost?

You will not have to pay us anything anything. If we accept your case, we will pursue it under a 'No Win, No Fee' arrangement. That means that if we do not win we do not get paid!

But what does 'No Win, No Fee' actually mean?

'No Win, No Fee' agreements were introduced by the government to help people injured in accidents gain access to justice without financial risk. They are also known as Conditional Fee Arrangements (CFAs).

So:

You don't have to pay solicitors fees while the case proceeds. If your case doesn't succeed you won't have to pay your solicitors fees. If you win your case the opposing side pays your legal costs and expenses. If you abandon your claim on advice before proceedings are issued then you will not have to pay your opponents costs. Where proceedings are issued we will make sure you are adequately covered by legal expenses insurance in the event that you lose.

In some circumstances a 'No Win, No Fee' arrangement may not be appropriate. In these instances we will be able to advise you about the alternatives that are available to you.

What do I receive if I win my claim for compensation?

All of your compensation. There is nothing to worry about. You will receive all 100% of your damages as long as you have kept to the terms and conditions of the 'No Win, No Fee' agreement.

How long will my case take?

We handle all claims as quickly and efficiently as possible. A typical case where liability is not in dispute can take from between six and nine months.

How does the claims process work?

Since 1999, any one involved in the pursuit of a personal injury claim are required to adhere to the terms of the Personal Injury Protocol. We will ensure that both you and your opponent adheres to the Personal Injury Protocol ensure that your case is handled efficiently

Can I claim for incidental expenses?

Normally you can claim for incidental expenses, for example travel costs to and from hospital. You should always ask for receipts and keep these safely. It will help if you make a list of your expenses, with dates and a brief explanation of why the expense has occurred.

How can we help you?

We can provide you with:

The best advice from our experienced legal team.
A professional, friendly and approachable service.
Maximum compensation.
A quick and efficient conclusion to your claim.